At Isabella Chip, we are committed to delivering your outdoor and travel gear in a timely and secure manner. Please review our shipping policy for important details.

1. Delivery Method

• All orders are shipped through reliable courier partners.

• Payment is collected at the time of delivery, as we offer cash on delivery only.

2. Processing Time

• Orders are processed within 1–3 business days after confirmation.

• You will receive a notification once your order has been dispatched.

3. Shipping Time

• Delivery times vary depending on your location.

• Standard delivery typically takes 3–7 business days after dispatch.

4. Shipping Charges

• Shipping fees, if applicable, will be clearly displayed at checkout.

• Any additional delivery charges due to remote locations will be communicated in advance.

5. Delivery Issues

• If you are unavailable at the time of delivery, the courier will attempt redelivery.

• Please ensure your address and contact details are accurate to avoid delays.

6. Order Tracking

• Tracking details (if available) will be provided once your order has been shipped.

7. Contact Information

For questions regarding shipping, please contact us at [email protected]